Instance is keep on loading, not able to login at all

[Rajesh Mushke]

Hi Team,

Can someone fix my instance slowness issue, it is keep on lading and not opening at all

instance URL:  https://dev143503.service-now.com 

[Muhammad Hamza]

Make sure your C drive has at least 5 GB of space. Make sure that most of your RAM is not used by other processes in your system. Clear your browser cache and try again.

If this solves your problem, Kindly mark this reply as a Solution.

[LenBu]

Hi, it seems like microsoft issue, I'd suggest to

1. clear the cookies, cache, close browser and open it again, https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?...
2. and if that does not work, try opening the incognito/inprivate window,
3. and if that does not help, check the credentials manager in your computer - sometimes there are issues when you are using more accounts within one device, sometimes credentials get mixed up, so if you check them and they do not state the correct information, you can remove those ones and then sign in again. https://support.microsoft.com/en-us/windows/accessing-credential-manager-1b5c916a-6a16-889f-8581-fc1...