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Populate case number on Incident

Hello everyone, There is a customer case record and using a UI action, we are creating an Incident.Like, when we right click on the case form and select and click on Create incident, an incident is getting created.So, once it is redirecting to incide...

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Sravanthi10 by Tera Contributor
  • 636 Views
  • 4 replies
  • 0 helpfuls

Email Access Restriction not working - still visible

This seems like such a straigtforward function but I cannot find any reason why this isn't working. I have a notification which is triggered by an event which is triggered by a Run Script in my workflow. The event works/the mail is sent. I then made ...

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Resolved! Make 'Requested For' field editable by all users on two step checkout

Hi, We're using two step checkout on some of our requests and we noticed that the Requested For field is on read only for all regular users. In our case scenario, we'd like to make this field editable as we have some admin assistants that will make t...

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EdN1 by Tera Contributor
  • 801 Views
  • 4 replies
  • 7 helpfuls

Adding your Record Producer as a tab on Portal

I have created Record Producer i.e a request intake form. Instead of showing it in Service catalog  I directly want to add it as a Tab on the Portal. So for this do i have to create a custom widget or we can skip this Step and Show it on the Header M...

Niletor by Tera Contributor
  • 300 Views
  • 1 replies
  • 0 helpfuls

How do we analyse the slow scripts

I have observed there are several "Flow designer" entries appearing in the "Slow scripts". It doesn't show the actual flow that is causing the problem. How do we analyse which flow is being executed slowly?

First time taking the CSA exam

Any recommendations for that to focus on during the studying session?the training path is enough? or should I check another documentation?.

Aaronhdz by Tera Contributor
  • 1938 Views
  • 5 replies
  • 4 helpfuls

Importance - Pros & Cons of Integration Hub. Cost details.

Dear Team,Our client is asking what Integration Hub is and its uses are.They are much demanding for custom integration with Azure Active Directory.Can someone please help me to understand what the merits of using Integration Hub over the custom integ...

Karthick PS by Tera Contributor
  • 1932 Views
  • 6 replies
  • 1 helpfuls

Generate Key not working

I have been attempting to generate a key for a Cryptographic Module in my personal development instance (I've encountered the same problem in my company's developer instance as well). I have Column Level Encryption installed on my instance, and assig...

Integration between Snow and Google Data Studio/Looker studio

Good Morning Team,  I am pretty interested in anyone with experience linking together Snow and Google Data Studio/Looker Studio. We are using Google Data studio for reporting purposes and I would like to know if Snow has a native plugin that can be u...

JuanKy85 by Tera Contributor
  • 631 Views
  • 3 replies
  • 0 helpfuls