Joining the upcoming ServiceNow x YES program in July! Any advice for a nervous beginner?🇿🇦

[AmogelangM]

Hi everyone,

I just got accepted into the ServiceNow RiseUp cohort through the YES Program here in South Africa! My classes start this July. I am incredibly excited for this career breakthrough, but also quite nervous since I do not have a strong  IT background.

Could any past graduates or local professionals share their experience?

• What are the mistakes you have done or accomplishments that you have done?
• What specific study habits helped you pass the exams? ; Was the exam challenging? 
• Is there anything I can start learning right now to prepare?

Thank you for any tips, I really want to give this my absolute best shot!

[Dr Atul G- LNG]

@ankith 

[JudithOkafor · Accepted solution]

Hi, Congrats on your acceptance.

A strong IT background is only an added advantage but without it, you'll do just fine.  I'd say - go with the pace of the class, don't learn faster than your instructors so you won't be too overwhelmed. In the end, you'd have learnt a lot to be able to build a project for your portfolio.  I'm still yet to take my exams but from what I've seen/heard, the SNAF e-book (go over it again) and practice questions are just enough to pass the exams. 

For now, you can complete the 'Welcome to ServiceNow' course and related Micro-cert to get familiar with the platform. All the best. 

[joshuajacks]

@AmogelangM Congrats on taking your first steps!

There's a lot to consider when joining the ServiceNow ecosystem. I did a servicenow bootcamp in 2022 and I've been working as a developer for a few years now. If your cohort is anything like mine, then you'll get introduced to a wide variety of capabilities of the platform. You will have to decide which path you want to take based on your experience. It may be helpful to check out the career journeys page on now learning (Career Journey - ServiceNow University) to get an overall idea of the different kinds of roles you can prepare for. I became interested in the developer role so I learned basic web development with freecodecamp after our cohort was done. Reading the book carefully 2 or 3 times will be enough for the CSA exam. Other exams are harder and will be easier once you have some experience using the platform. Otherwise just take things slow and don't be too hard on yourself! We all start off bad at new things so be patient with your growth. Best of luck with your career journey!

[Dr Atul G- LNG]

Hi @AmogelangM 

My suggestion is that, along with this, spend some time reading more about cloud computing, SaaS, PaaS, ITIL processes, and a bit of JavaScript. Be more precise in these areas, as this will help you in upcoming sessions.

https://youtu.be/iPlD0PlZucQ

https://youtu.be/-14hfkTEf0I