Joining the upcoming ServiceNow x YES program in July! Any advice for a nervous beginner?πŸ‡ΏπŸ‡¦

AmogelangM
Tera Contributor
Hi everyone,
I just got accepted into the ServiceNow RiseUp cohort through the YES Program here in South Africa! My classes start this July. I am incredibly excited for this career breakthrough, but also quite nervous since I do not have a strong  IT background.
 
Could any past graduates or local professionals share their experience?
  • What are the mistakes you have done or accomplishments that you have done?
  • What specific study habits helped you pass the exams? ; Was the exam challenging? 
  • Is there anything I can start learning right now to prepare?
Thank you for any tips, I really want to give this my absolute best shot!
2 ACCEPTED SOLUTIONS

JudithOkafor
Tera Expert

Hi, Congrats on your acceptance.

A strong IT background is only an added advantage but without it, you'll do just fine.  I'd say - go with the pace of the class, don't learn faster than your instructors so you won't be too overwhelmed. In the end, you'd have learnt a lot to be able to build a project for your portfolio.  I'm still yet to take my exams but from what I've seen/heard, the SNAF e-book (go over it again) and practice questions are just enough to pass the exams. 

For now, you can complete the 'Welcome to ServiceNow' course and related Micro-cert to get familiar with the platform. All the best. 


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Dr Atul G- LNG
Tera Patron

Hi @AmogelangM 

My suggestion is that, along with this, spend some time reading more about cloud computing, SaaS, PaaS, ITIL processes, and a bit of JavaScript. Be more precise in these areas, as this will help you in upcoming sessions.

 

https://youtu.be/iPlD0PlZucQ

https://youtu.be/-14hfkTEf0I

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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SUMMARY (CSA Batch 19 - Day 2 Session) 1. ITIL Overview (Recap + Extension) ITIL is a framework (not a tool) used to manage services and business operations. ITIL 4 focuses on: SVS (Service Value System) Service Value Chain (SVC) Practices (34 total) across: General (e.g., risk, security ...
Day 1 - Summary πŸ”Ή 1. Introduction & Purpose Day 1 starts with motivation, discipline, and mindset for a 30‑day learning journey. Focus: learning together, consistency, and value creation. πŸ”Ή 2. Concept of "Value" Value = Perceived benefit, usefulness, and importance of something Can be: Monetary...
6 REPLIES 6

sungulelo41
Giga Expert

Congratulations Amo.. How are you finding it so far the training? I concur with everything they have said here, the 10 weeks will be overwhelming. As long as you have the grit, keep on keeping on no matter how hard the going may be.

 

I am also a recent graduate, graduated in June, still preparing for my CSA exam. 

 

Since everything is fast paced, I'd say go with the flow, you'll still have an opportunity to go back and re-do everything. 

 

For any support and someone to cheer for you hit me up on LinkedIn https://www.linkedin.com/in/patience-ngwenya-07258a346?utm_source=share_via&utm_content=profile&utm_...

 

I'll walk with you. All the best ngwana ko gae, you've got this. 

Hey , Thank you so much for the feedback , So far so good and yes the pressure is there .