Knowledge Center not displaying new templates properly

[smacleod]

From our Knowledge Admin: We have created a new KA template and added the new fields we need, following the documentation, but when we go to actually add a new article in the Knowledge Center, it looks nothing like the OOTB templates. there are no fields down the left side and I can't update the form like the documentation says I should be able to do. What are we missing?

[Tanushree Maiti]

Hi @smacleod 

Refer KB: KB0826659 Unable to see fields from custom knowledge template when creating a knowledge article. 

Knowledge article templates 

[smacleod]

How do we add the fields we added to the template to the center column in the knowlege center?

[Dr Atul - LNG]

any screenshot? 

[smacleod]

the fields starting with "TT:" are our custom fields added to the template