Major Incident Managment - customize Post Incident Report to make changes visible in Workbench
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ā07-07-2023 07:33 AM
Hi All,
I managed to customize PIR tab for Major Incidents using "Configure -> Form Design/Form Layout" option , but it is visible in Incident view only, not in Workbench. I need to have it displayed in Workbench - Post Incident Report. Is there any option to do it?
1 REPLY 1
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ā07-10-2023 11:08 AM
Greetings!!
Not sure, but workspace try to edit from UIB and hope you get option to add the PIR Tab.
Please mark this response as correct or helpful or then solution accepted if it assisted you with your question.
Regards
Atul G.
Learn N Grow With Atul G
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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