My first post
Hi I'm just posting for the first time and just wanted to say hello. I've been navigating a lot in the community and the questions and answers have already helped me a lot. Thank you all for the great work and the amazing community !
Forum Posts
A Strategic Approach to Managing Plugins: Determining a strategy for addressing outdated plug-ins
ChallengeI set out to review our technical position and develop a strategy for managing and upgrading our ServiceNow plug-ins. We’ve inherited an environment that’s lagging behind on updates, and getting a clear picture of our status proved more chal...
Resolved! Life Cycle Stage Status Change using Flow Designer
Hi, Getting Business rule Error while changing Life Cycle Stage Status using flow designer. Same is working fine manually. Error: "Error occured while updating record: Operation against file 'cmdb_ci' was aborted by Business Rule 'Validate lifecycle...
Resolved! What is the difference between "sys_hub_action_instance" and "sys_hub_action_instance_v2"?
After migrating flows using update sets, I visually check to make sure each flow action is updated correctly.This is so inefficient that I'm looking into whether I can use table information instead.Recently, I discovered that flow actions are stored ...
Resolved! How to include flow report output settings in an update set
I'm thinking of changing the report settings for each flow, while leaving the instance-wide flow report settings as they are.Because there are a large number of affected flows, I would like to use update sets.However, the report output settings were...
State didn't change to Resolved
When Assigned to person changes the Assignment group and state to Resolved at the same time and then saves the record. State didn't change to Resolved instead it changes to In progress. We have check all the ACLs but it seems there is no issue with A...
GRC and System Administrator
What's the relationship between GRC and System Administrator?
How to set up a notification email for approval of a specific software request
Hi, Is there any step by step guidance for setting up approval notification emails to be sent to a manager when specific software is requested? The scenario is:Requested Item = Request End-User Softwareunder Variables, the "Software required" is eith...
Monitoring local/side door logins (non-SSO logins)
Hi, As a system admin, is there a way I can set up monitoring of local/side door log ins? As an organisation, we want users to sign into the ServiceNow platform with SSO, with local sign ins, where the user manually enters a username and password, on...
Check what new was added via new plugin version after installation
Hi guys, How can i check what new was added via new plugin version after installation? How to check what has changed via logs?I open logs i see name of records with sys_id but how to check the initial changes? How to check what new ServiceNow added t...
My first post
Hi I'm just posting for the first time and just wanted to say hello. I've been navigating a lot in the community and the questions and answers have already helped me a lot. Thank you all for the great work and the amazing community !
how to prepare the CSA exam , and get voucher
Could someone help me hi how to prepare the CSA exam , and get voucher
Hi Experts!
kindly seeking community advice regarding an issue with the Catalog item. I created a catalog for new laptop requests. The state is also published. But I can't find the Service Portal when searching. What should I do and how will I find out what I di...
Attending a Service Now Event
As part of my SNAF course, one of the objectives is to Register for and Attend a ServiceNow Event. What can from attending such an event?
Field Update Cause Duplication in Activity Stream & Affect Email Notification
Hi Experts! Kindly seeking Community advice regarding an issue with the Risk Event form. When a field value is updated, the Activity Stream sometimes logs the same field change twice, showing two identical lines for a single update. This duplication ...
