SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Catalog Item

Hi,I'm trying to add a placeholder in the catalog variable. I used the below mentioned onload client script, but the placeholder is not working on the service portal. Please help me on this requirement. function onLoad() {var field = g_form.getElemen...

Narmadha PR by Tera Contributor
  • 1100 Views
  • 4 replies
  • 4 helpfuls

Resolved! Can I check the Twilio audio on the ServiceNow side?

I want to make a call using Twilio Spoke.I want to check the audio using a test message.Is it possible to create an audio file without making a call?Since calls incur charges, I would like to create an audio file and test it if possible.

bonsai by Mega Sage
  • 422 Views
  • 1 replies
  • 1 helpfuls

Discovery of an un-assigned IP

Hi All, How will ServiceNow discovery behave when an un-assigned IP (IP which is not assigned to any host) is scanned. What are the errors logged? 

Kalyani_m by Giga Contributor
  • 425 Views
  • 2 replies
  • 0 helpfuls

Resolved! Onload Collapse Script not working

I found a previous post about using a Client Script to collapse all containers onLoad.  I have put this into place however it does not appear to be working.  Has something changed that it won't work in Yokohama? Below is what I have which is very sim...

ChrisWing by Mega Guru
  • 630 Views
  • 3 replies
  • 0 helpfuls

Help us improve our ServiceNow onboarding experience!

The experience team here is interested in improving the support we provide to users getting started with ServiceNow or a new ServiceNow product so you can maximize the value you are getting out of our platform.   We ​would love to hear more about ...

SN Onboarding.png
Chaeeun Park by ServiceNow Employee
  • 648 Views
  • 2 replies
  • 2 helpfuls

Resolved! Problem of redirection on list for UI Action Assign to me

I have this script for UI Action Assign to me: assignToMe(); function assignToMe() { if (!current.active || !current.assigned_to.canWrite()) { gs.addErrorMessage(gs.getMessage('You do not have permission to update assigned to')); ...

ahmed-24 by Tera Contributor
  • 920 Views
  • 8 replies
  • 3 helpfuls

Task Reminders in agent Workspace

There is a task reminder checkbox  on HR tasks in agent workspace. However, when agents check the box. it doesnt trigger any emails.  Also, we dont know, if this reminder checkbox is related to this featurehttps://www.servicenow.com/community/develop...

Kass3m by Tera Expert
  • 395 Views
  • 2 replies
  • 0 helpfuls

Copying records and inheriting views

I am copying records using the following script.However, the new record form that appears after copying is the default view.Is it possible to copy a record while maintaining the view?I would like it to have the same functionality as copying an incide...

bonsai by Mega Sage
  • 661 Views
  • 3 replies
  • 1 helpfuls

Resolved! Handheld CIs, hardware assets, and model categories

I've done a little searching but haven't really found proper guidance here. This might be more of an asset or CMDB question, as it's related to both.After installing HAM, extended classes, etc., and there still is no mapping of any asset Model Catego...

Alan Akins by Tera Expert
  • 3702 Views
  • 13 replies
  • 6 helpfuls