Forum Posts
The "sn_safe_story" TAG field in the filter for the report for the "sn_safe_scrum_task" table
557 / 5.000I'm trying to include the "TAG" field from the "sn_safe_story" table in the filter of a report on the "sn_safe_scrum_task" table, but I can't find it or link it.I've already created a Database View, but nothing.I've created a Calculate fie...
Unable to Find "ServiceNow Administration Fundamentals On Demand (Yokohama)" Course and Ebook
I'm preparing for the ServiceNow Certified System Administrator (CSA) exam and wanted to study using the latest Yokohama release materials. However, I’m unable to find the "ServiceNow Administration Fundamentals On Demand (Yokohama)" course or the Yo...
Resolved! Flow Designer - can't find Set Flow Variable?
Hi guys, I was trying to build a flow with flow designer, then I created a decimal type variable, but then I can't find the Set Flow Variables action in my developer instance, anyone knows what is missing? Besides, it is possible to do some formula ...
Is it possible to get a detailed evaluation of your CSA exam result?
Hi,I know that ServiceNow only shares the detailed results of CSA if the candidate fails the exam, however I recently took the exam and passed but wanted to find out which areas I might still need to focus more on and pick my courses accordingly. Is ...
I want to save records related to flow reports
I believe the following tables contain the records necessary to restore the flow execution report.*After actually exporting the records, I deleted the records from the instance and was no longer able to view the flow, but was then able to restore the...
How to set the invalid queries into empty result sets in ServiceNow?
How to set the invalid queries into empty result sets in ServiceNow
Resolved! Can't figure out how to revert to default theme with Next Experience after using Theme Builder
So I just turned on Next Experience in our test environment so I can mess around with it before we upgrade to Vancouver. Wanted to play around with themes and company branding, so I installed the Theme Builder application and created a theme using ou...
Slow Response Time
Hello Admins. How do I resolve the slow response time problem in the ServiceNow Platform?
Resolved! Exclude Some Breakdowns for Formula Indicators
Hey team! I'm trying to create a data visualization with a formula indicator, that has 2 breakdowns: Resource and Task. In order to get a percentage out of 100 for each task, I structured the formula so that it looks like this: ([[Total hours]] / {{T...
Best Way to Migrate KBAs from Production to Test Without Full Clone
Hi everyone,I’m looking for the best method to get all of my Knowledge Base Articles (KBAs) from our production instance into our test instance. I specifically want the articles and their full content to mirror production, but I can’t do a full clone...
Resolved! How to migrate the data from a third party ticketing tool to Servicenow
HI All, We have a requirement where we need to migrate the data from a third party ticketing tool to servicenow. What is the best format we can take the data in order to migrate in to our servicenow instance. what are the best practices we need to f...
Does not output flow reports result in longer runtime?
I am investigating the output of flow reports.I was checking the flow runtime when the flow report was output at FULL and when it was OFF.Strangely, the runtime was longer when the flow report was OFF than when it was FULL.I tested it several times, ...
Auto populate assignment group on clicking UI action
Hi all,We have a custom Candidate table, where a record is created though record producer. One of the fields in this Candidate form is Region- a choice field. Once we open the Candidate record on application side, there is a UI action 'Create Task', ...
