Make a notification off when a variable value is changed on on a Task
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01-29-2024 01:10 PM
I have a variable on a Task, that the customers will be changing the value after that task is created and they want it to send out a notification every time this value is changed. I can get it to send the notification, but it is sending when anything is changed on that form, and not that one particular variable. I have tried setting a notification and went through and selected show related fields, variables, form and then variable but there is no change.
I also tried setting up at Business rule on the Task and no success on that. Any assistance would be appreciated.
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01-29-2024 10:26 PM
Try to use the Record inserted or updated.
Condition > Show Related Fields > Variables > Select the catalog item > Select the variables
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01-30-2024 12:43 PM
I did that but there then it asks for a state and it sends a notification any time any variable is changed on the Task not just the variable in question. See attachment labeled Notification_governance_jpg