My first post

gliriel · 3 weeks ago

Hi I'm just posting for the first time and just wanted to say hello. I've been navigating a lot in the community and the questions and answers have already helped me a lot.

Thank you all for the great work and the amazing community !

ifti123 · 3 weeks ago

@gliriel
Welcome to the community! It’s awesome that the discussions have already helped you. Hope your journey here keeps getting even better. Don’t hesitate to share your ideas and experiences, feel free to jump in and ask or share anything anytime!

M Iftikhar · 3 weeks ago

Hi @gliriel

Welcome to the community! It’s awesome that the discussions have already helped you. Hope your journey here keeps getting even better. Don’t hesitate to share your ideas and experiences, feel free to jump in and ask or share anything anytime!

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

Dr Atul G- LNG · 3 weeks ago

Hi @gliriel

I’m a ServiceNow trainer and happy to share my thoughts with anyone beginning their ServiceNow journey.

ServiceNow is growing rapidly in both breadth and depth. The best way to start is by earning the CSA (Certified System Administrator) certification, which builds a solid foundation in platform fundamentals, terminology, and core modules. Once you gain hands-on experience through CSA, you can decide your next learning path.

Employers value professionals with multi-module expertise, so after completing CSA, consider exploring areas like ITSM, GRC, HRSD, CSM, or SecOps to broaden your portfolio.

Currently, the training is free, which is a great opportunity — though the real challenge lies in gaining hands-on experience. To overcome this, spend at least 1–2 hours a day engaging with the ServiceNow Community — read discussions, answer questions, and share your insights to strengthen your understanding and confidence.

If your goal is to become a developer, focus on building scripting skills using resources available on developer.servicenow.com. Regular practice will enhance your technical expertise.

Start with the CSA and then choose your direction based on your interests — whether as an Admin, Developer, Business Analyst, Change Manager, or Project Manager. A strong foundation will give you the flexibility to explore any of these paths.

Welcome to this vibrant community space where you can connect, collaborate, and grow. Share your ideas, seek guidance, and contribute to collective learning.

To take the next step, register on Now Learning and begin your ServiceNow learning journey today.

Useful resources:

You can also follow me on my YouTube channel for free learning resources and practical ServiceNow guidance.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Oliver Stammler · 3 weeks ago

Hey @gliriel ,

welcome to the community from my side as well 😊
Quick question about your post: Are you working on career journeys in ServiceNow University or what was the decisive thing that you now posted this post?

Just curious because I am currently checking out the career journeys.

Thanks!