new CSA looking for learning paths for success
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10-25-2024 12:42 PM
Newly minted CSA looking for the right courses for success...any suggestions?
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10-25-2024 12:59 PM
Hello @cundiff1030
I would suggest you to try ITSM (Certified Implementation Specialist course) followed by HRSD.
As ITSM is the most used among enterprises and HRSD is also getting adapted by organizations.
Kind Regards,
Ravi.
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10-25-2024 01:13 PM
I appreciate the feedback Ravi!

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10-25-2024 02:11 PM
Hi @cundiff1030
I agree with @Ravi Chandra_K that ITSM and HRSD implementation certifications are worth considering because those modules are widely deployed.
I'd also encourage you to spend some time reviewing the Career Journey paths on Now Learning, and really thinking about what type of work you enjoy doing and would like to pursue. Then choose what to study based on preparing for your ideal role.
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10-25-2024 07:57 PM
Hi,
Although it depends where you want to be and what role you are looking for - You can go for CAD [if wants to be Developer], CIS- ITSM [If wanted to be Implementer in ITSM]. If you want to be in ITOM, HRSD you can try their CIS certifications.
Regards,
Nikhil Bajaj