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Resolved! Get removed list collector item in client script

Hi, We have a list collector and we need to be determine what item was removed from it in an onchange client script. So for example, if the list has 'A', 'B', 'C' in it and we remove 'A', leaving 'B' and 'C, we need to be able to know that 'A' was re...

castle11 by Tera Expert
  • 981 Views
  • 8 replies
  • 2 helpfuls

Resolved! Add instructions for To-dos Approval Request

I need to add instructions for a To-dos Approval Request for a particular catalog item. Every time the item is ordered, approvers need to know exactly which of the products in the item they need to approve. The instructions need to be added to the To...

Due Date on RITM to match a Variable Date

I have a requirement to set the Due Date to a specific variable entered date. I did that using the following script: if(current.variables.projected_start_date) { current.due_date = current.variables.projected_start_date; }But when testing,...

Moe13 by Tera Expert
  • 472 Views
  • 4 replies
  • 0 helpfuls

Resolved! How can I sort a filter result?

Hello guys, I would like to know how can I sort below filter by descending.The script is in the "Link Function" of a widget (Time Card Portal Main Container) $scope.timesheetFilter = 'sys_id!=' + scope.data.timesheetId + '^user=' + scope.data.userId ...

Wing Lee by Tera Contributor
  • 536 Views
  • 3 replies
  • 1 helpfuls

I want to call a UI script from a UI action

I want to call a UI script from a UI action with the script below. The code content is based on product documentation and references.However, when I run this UI action, I only get a "test" popup. How can I use UI scripts in UI actions?  UI actionfunc...

bonsai by Mega Sage
  • 438 Views
  • 6 replies
  • 0 helpfuls

Service Commitments - SLA type.

The definition of service commitments is: In ServiceNow, service commitments are agreements between a service provider and a customer that define specific levels of service and support. These commitments ensure that the service provider delivers the ...

SB87 by Tera Expert
  • 833 Views
  • 1 replies
  • 0 helpfuls

Resolved! Sharing a dashboard with a specific user

Greetings, When I share any of the existing dashboards with a specific user so that they can view/ edit. It takes effect when I test it through impersonation.  However, when I create a dashboard from scratch, then share it when a specific user, it al...

hosmmz by Tera Contributor
  • 1812 Views
  • 3 replies
  • 4 helpfuls