Newbie to Service Now :)

[mikejmilesu]

Hello everyone. 

Just a newbie starting on his Service Now journey 🙂 

Hope everyone is doing well! 

[JohnnyDaley]

Great to have you! Are you looking to make a career or just checking it out?

[prerna_sh]

Hi @mikejmilesu 

Welcome to Community, if you are looking to start your career. 
The best way to begin is by enrolling in ServiceNow University courses, which provide structured learning paths for all skill levels.

As a first step, you should set up your Personal Developer Instance (PDI) to get hands-on experience. You can request a PDI through the official ServiceNow Developer Site: Home | ServiceNow Developers

Guide: Guides | ServiceNow Developers To understand more about "PDI"
Go through following:
1. ServiceNow University: ServiceNow University | ServiceNow"
2. Product Documentation: Product Documentation | ServiceNow
3. YouTube channels: https://youtu.be/PmA7Iter2uU?si=3R8zVr6lWyCeZe3p
4. ServiceNow Community: https://www.servicenow.com/community/

Once you’ve gained foundational knowledge and hands-on experience with a PDI, you can pursue the CSA (Certified System Administrator) certification. It validates your understanding of the platform's core functionalities and administration

Beyond CSA, ServiceNow offers multiple certification tracks (like CAD, CIS-ITSM, CSM, HRSD, and more) to deepen your expertise based on your role and career goals. 
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Thanks,
Prerna

[mayankkumar]

Hi @mikejmilesu,

Welcome to community, wishes you good luck learning service now, if you have any query at any point I'm happy to help 😄

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Please mark my response helpful and accept as solution
Thanks & Regards
Mayank

[kaushal_snow]

@mikejmilesu ,

Welcome aboard the ServiceNow journey, great to have you! 😊

Since you’re just starting out, a solid first move is to sign up for a free Personal Developer Instance via the official site, because practising hands‑on makes all the difference. ...Next, take your time to explore the UI navigation tools like the Application Navigator, lists and forms, and get comfortable with keywords and modules. ...It’s also a good idea to follow the learning path via the platform Now Learning/University portal, begin with the System Administrator foundations and ITSM basics.......

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.