Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Not able to log into developer portal and Servicenow.com

Samson Tennela
ServiceNow Employee
ServiceNow Employee

‎11-11-2024 11:45 PM

I am unable to log in to the developer portal and Servicenow.com. I have no clue why my credentials stopped working only for these two sites. 

0 Helpfuls
  • 1,110 Views
8 REPLIES 8

Hitoshi Ozawa
Giga Sage
Giga Sage
In response to Samson Tennela

‎11-12-2024 12:28 AM

Hi @Samson Tennela Most of us are not ServiceNow employee so we don't use AD credentials to login to developer site. Isn't there a service help desk within ServiceNow to handle this? Most people in the community forum are non-ServiceNow employee and won't know about how ServiceNow employee's account are kept.

0 Helpfuls

tanwa
Tera Contributor

‎11-12-2024 02:57 AM

I cannot login too, my password does not work and unable to change password, without knowing the password

0 Helpfuls

GlideFather
Tera Patron
In response to tanwa

‎11-13-2024 01:10 AM

It shall be either in your email or perhaps the instance has been released due to inactivity. When did you log in for the last time, do you know?

_____
No AI was used in the writing of this post. Pure #GlideFather only
0 Helpfuls

Hitoshi Ozawa
Giga Sage
Giga Sage

‎11-12-2024 01:37 PM

Hi @Samson Tennela,

Experienced it this morning. Had to try logging in several times. The problem with me was that I had several tabs open with "https://signon.service-now.com/" page. When I closed all and then opened just one, I was able to login.

0 Helpfuls