Not able to log into developer portal and Servicenow.com

[Samson Tennela]

I am unable to log in to the developer portal and Servicenow.com. I have no clue why my credentials stopped working only for these two sites. 

[Hitoshi Ozawa]

Hi @Samson Tennela Most of us are not ServiceNow employee so we don't use AD credentials to login to developer site. Isn't there a service help desk within ServiceNow to handle this? Most people in the community forum are non-ServiceNow employee and won't know about how ServiceNow employee's account are kept.

[tanwa]

I cannot login too, my password does not work and unable to change password, without knowing the password

[GlideFather]

It shall be either in your email or perhaps the instance has been released due to inactivity. When did you log in for the last time, do you know?

[Hitoshi Ozawa]

Hi @Samson Tennela,

Experienced it this morning. Had to try logging in several times. The problem with me was that I had several tabs open with "https://signon.service-now.com/" page. When I closed all and then opened just one, I was able to login.