Only specifics users cannot see the work_notes in the Risk Mitigation form

[Merza Lyn]

We have two users who are unable to see the work notes field in the Risk Mitigation form.

Both users have the role sn_risk.reader.

I created an ACL for these fields with read/write access in the table of  sn_risk_mitigation_task.

Note: I copied the ACL configuration of the sn_risk_acceptance_task since the work notes field here are visible to them.

[Merza Lyn]

Hi @Ankur Bawiskar 

There is no client script or UI policy hiding on form.

This is the view of the affected user

But I noticed that while the form is loading, the field is there.

But when the form loaded, it disappear.

[Ankur Bawiskar]

@Merza Lyn 

did you search any UI script is hiding that field?

[FernandoUrrutia]

If you want users to be able to write to this field, you must create an explicit "write" o "read" ACL for sn_risk_mitigation_task.work_notes and ensure the user meets its conditions. Your Access "Undefined" is not suficcient... Regards