PDI OFFLINE 502 BAD GATEWAY

[EdgarQ]

I was making stuff earlier but now  i already cant access my PDI and instance status is off . Whats the current fix for this?

[Mohammed8]

Hi @EdgarQ 

Only thing you can do in this case is wait, sometimes it will show up in few minutes sometimes in hours, so cant really say as there is no support for PDI as its developer playground not official instance . What i would suggest is always take backup of your work. if its custom app push to your git, if its update set download it after end of day so you never loose your progress.

If you found solution, please post it for future reader!!

Regards,

Mohammed Zakir

[Sarthak Kashyap]

Hi @EdgarQ ,

I also encountered the same error last week. I released that instance and requested a new one. You can try releasing your instance and requesting a new one as well, or you may wait for some time since ServiceNow does not provide support for PDIs.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Dr Atul G- LNG]

Hi @EdgarQ 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

There is no support available for PDI.

If you can wait, let's wait a bit longer.

You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[AndersBGS]

Hi @EdgarQ ,

 as you might know, there of no support available for PDI, hence you can only wait till it comes online again, or release the instance and request a fresh installation.