PDI OFFLINE 502 BAD GATEWAY

Community Alums · ‎12-06-2025

I was making stuff earlier but now i already cant access my PDI and instance status is off . Whats the current fix for this?

Simon Hendery · ‎12-07-2025

The good news is that a 502 error means there's a connection issue, it's not a problem relating to you losing your instance permanently (and therefore all your work).

There's still nothing you can do except wait.

But when you get your instance back, take this as a timely reminder that you must do regular backups.

These things can disappear anytime, and sometimes the loss is permanent.

View solution in original post

kirsten_for · ‎09-16-2026

Anyone receiving the 502 error today? My PDI is off line

AshleyKerchhoff · ‎09-16-2026

hi @kirsten_for

I could log without any issue. As a further test I navigating to the Users lists and that worked too.

Can you access anything else beside the PDI?

Simon Hendery · ‎09-16-2026

@Community Alums - dude, why did you cut and paste my answer?

My words are copyrighted and you are in big trouble now because I'm going to sue you.

Please share your full name, home address, and approximate net worth so I can serve the legal papers.

Thank you for your cooperation and please don't do this again.

Community Alums · ‎09-16-2026

Hi @Simon Hendery , I’m really sorry about that. I should have credited you properly instead of copying and pasting your answer. That was my mistake, and I understand why you’re upset.

I’ll make sure it doesn’t happen again. I’ve also removed the copied content and will be more careful about giving proper credit going forward.

As for the legal paperwork, I’ll keep my personal details private—but I genuinely apologize for the situation. 😅

Thanks for calling it out.