We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

PDI OFFLINE 502 BAD GATEWAY

EdgarQ
Tera Contributor

I was making stuff earlier but now  i already cant access my PDI and instance status is off . Whats the current fix for this?

1 ACCEPTED SOLUTION

Simon Hendery
Tera Patron

The good news is that a 502 error means there's a connection issue, it's not a problem relating to you losing your instance permanently (and therefore all your work). 

There's still nothing you can do except wait. 

But when you get your instance back, take this as a timely reminder that you must do regular backups.

 

These things can disappear anytime, and sometimes the loss is permanent. 

View solution in original post

10 REPLIES 10

EdgarQ
Tera Contributor

Thank you Simon,  it became fine hours after