PDI offline (under maintenance) since December 2025

Luiz Lucena · 3 weeks ago

Anyone else having issues with PDI being offline and under maintenance since December 2025?

Mine is like this for 31 days already:

Dr Atul G- LNG · 2 weeks ago

Did you try it in another browser or use a new PDI?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Luiz Lucena · 2 weeks ago

Hi @Dr Atul G- LNG

Is not browser related, 500 error is on server side.

Already requested a new instance, the new one is working fine.

Dr Atul G- LNG · 2 weeks ago

perfect mate.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Laphosis · 2 weeks ago

Yes, i had the same problem. I just went ahead and log out and requested extension and tried after a day and it was working fine. I believe it was a global maintenance.

AednaR · 2 weeks ago

Hi @Luiz Lucena,

I had faced this issue a while ago as well but as I had checked with several people the suggestion was to either to wait for the instance to load on its own or terminate and request for a new one ,although you will lose any configurations on your PDI.