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an hour ago
Hi everyone, I’m currently learning ServiceNow System Administration and exploring Flow Designer and Now Assist features. What are the best hands-on exercises or labs you would recommend for beginners to improve faster? Thanks!
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47m ago
Hi @ReynaldoV
For CSA : ServiceNow Administration Fundamentals
AI System Administrator Career Journey
For Flow designer:
Configure Orchestration, Flow Designer, and Integration Hub
Flow Designer: Create Subflows and Actions (Washington)
For NowAssist & Agent AI :
- AI Essentials
- ServiceNow Agentic AI Offerings Overview
- Now Assist AI Agents Deep Dive
- Now Assist for IT Service Management (ITSM) Essentials
- Agentic AI Executive Micro-Certification
- What is Now Assist?
- Now Assist Admin Console overview
- Now Assist Essentials
- Now Assist for IT Service Management (ITSM) Implementer
- Now Assist for Creator Implementer
- Now Assist Data Kit Fundamentals
- Now Assist for Creator Guide
- Now Assist for HR Service Delivery (HRSD) Implementer
- Now Assist for Customer Service Management (CSM) Implementer
Check this list : Search by Now Assist or Agentic -> what are different micro-certification/ bootcamp Accreditation available -> Do it.
Consolidated, Full & up-to-date ServiceNow Certification List (2026)
