Workspace List menu contains duplicate 'modules' (lists)

Community Alums
Not applicable

‎03-31-2023 03:45 PM

Workspace List shows duplicate 'modules' for each list.  For example,  The Compliance Library list shows two Authority Document selections and, when clicked, they show different 'lists.'  Same with Citations, Control Objectives, etc.  See attached screenshot.  All help is much appreciated. 

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User372921
ServiceNow Employee
ServiceNow Employee

‎06-06-2023 08:52 AM

Hi Michael,

 

Check this KB Article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1299845

This is when the user has both it compliance manager role and corporate compliance manager role.

I hope that helps!

Didem