Question on Survey Assessment with computation

[Suz Roque]

Hi All,

We have a new requirement where we have to create a new Survey form  to be sent out to user manually based on SN table . The questions will consist of 5 questions and each question choice will have a weight value that will be used as a computation of total. Example below.

Question: Is there an OOB feature/ computation we can utilize in SNOW? Or if none, is it okay to just to create a custom script that will compute every record insert in Assessment Instance table?  Thank you

Survey Sample

Question 1

a. Excellent     10

b. Great.          7

c. Okay.           5

d. Poor            1

Question 2

a. Excellent     10

b. Great.          7

c. Okay.           5

d. Poor            1

Question 3,4,5

[Dr Atul G- LNG]

Hi @Suz Roque 

What do you mean omputation we can utilize in SNOW?

and it is not SNOW, its SN or ServiceNow.

[Suz Roque]

Hi Atul,

Our Survey requirement needs to have a computation for example Question 1 answer is Great this should have a score of 7 points, and same for question 2,3,4,5, then the total of 5 questions should be updated to a field in the record.  I know Risk Survey has computation in the background as well. 

Do you think i can utilize script used in Risk Survey?

[Dr Atul G- LNG]

Hi @Suz Roque 

I never tried but yes we can use. Try to build this in API. Bcz the backend fundamental is same.