We use the owning group function in knowledge management.We are thinking of setting up a group record for the owning group without assigning a role.A separate group exists for assigning roles.Is there a problem with this design?We would like to know ...
Hi ServiceNow experts, I am still new to ServiceNow. I have follow-up questions when I refer to Documentation: Multi-Provider Single sign-on (SSO) Is SAML 1.1 still supported in ServiceNow?Does version of SAML affect the set-up method? *(SAML 2 Singl...
I have a requirement to create a emergency change from a catalog item, so i created an flow, however when i select the emergency, it still creates a normal change. How can i get around that?
Hello ServiceNow Community,I hope you’re all doing well. My name is Raheela Awan, and I’m actively seeking opportunities to gain hands-on experience as a ServiceNow Administrator. I have recently completed my ServiceNow Certified Administrator certif...
When creating an update set that changes the "sys_ui_section" of the default view, the following error occurs when applying it:"Found a local update that is newer than this one"The "sys_ui_section" of the environment to which it is applied has not be...
Dear ServiceNow community, I am currently new in ServiceNow. Would like to know the difference between these two methods of starting SAML Setup in ServiceNow. 1. Multi-Provider SSO2. SAML 2 Single Sign-on Using Method 1, I only require XML file or Id...
Hello Everyone,I am having trouble to understand a question i have come across recently.What are the four knowledge workflows available in the ServiceNow base instance?A. Instant Publish: Immediately publishes a draft article without requiring an app...
Hi, I passed the SN CSA via WebAssessor but under my acct, it says it expires the same day. What does that mean?Does SN CSA cert expire in 3 years, or does it not expire?Also, I am wondering how soon the online badge will show for LinkedIn.Is the nex...
EnglishI am going through through journey of becoming an admin and I have encountered a problem in the task lesson. Here are the instructions of the practice below and I do not understand instruction 5 and 6.French1- Accédez à Tout > Libre-service ...
An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access toall rows and all fields to both the customer_table_admin and customer_table_user roles?A. cust...
We have a module My Risks visible to role sn_risk.user and below is the filter condition. We receive requirement that when they click the All in the filter, no record should be displayed.So I created a business rule before-query to preview this(func...
We have a working integration spoke between ServiceNow and our ERP system. The current flow I'm building out allows a user to submit an incident for an ERP password reset. The flow is working, users are getting their new passwords, and the respon...
From this module Site Risks, visible only to users that have role: sn_risk.site_head, sn_risk.site_risk_managerLink Type The requirement is that when a user that a member of those roles open the Site Risks he or she can only see the lists of Risks re...
Hello, I want to hide some choices but don't want to delete them.Because some choice type fields are configrated to have dependencies.Ex) [field_1]-choice_a, choice_b, choice_c [field_2]-choice_d, choice_e *They will appear if choice_a are selec...
What is your best study hack for the exam? Or if you found a particular section was more worth studying.