"ServiceNow Administration Fundamentals On Demand” Course Retiring

FFisayo · 3 weeks ago

I started this course this in March 2025. I just got an email that it will be retired in Sept 2025. I don't think i will be ready to write the certification exam before it will be retired.
Does that mean i have wasted time preparing for this CSA certification? Will there be a replacement course? If yes, when will the replacement be released? Not sure what to do now!

shamedc · 3 weeks ago

Hey @FFisayo,

It's likely they are retiring the course because it'll be updated for the new Zurich release

Dr Atul G- LNG · 3 weeks ago

Hi @FFisayo

"The main course seems to be up to date, so the retirement of the micro-cert is probably due to updated questions

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

https://www.servicenow.com/community/training-and-certifications/welcome-to-servicenow-course-retire...

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Nikhil Bajaj9 · 3 weeks ago

Hi @FFisayo ,

If you have completed this course and got your voucher, retirment will not affect you. Voucher will be applicable till one year. This course will retire and we will get new one soon on new version. if you have not completed it yet, complete till course before retirement date and get the voucher.

If my answer helepd you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

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Nikhil Bajaj

Bhuvan · 3 weeks ago

@FFisayo

Refer below link,

https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=00e6d4181bd938101c718666624bcb...

As long as you have completed the course and received the voucher, you will not have any impact. As per notice, only new enrollments are not allowed and this is due to expected newer version release for course content.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan