Welcome to ServiceNow Course retirement

Jeff Egel · ‎08-25-2025

We were made aware Friday evening of the above courses pending retirement. w had planned to make this very valuable course of of our on-boarding courses for new hires. Are there plans to replace with new content?

Simon Christens · ‎08-25-2025

I do agree that its not the most informative notice other than "if theres a newer version avaliable jada jada..."

I always search for the name in the portal and see whats returned - could also be that a "path" is published to cover more content but thats on a more specific basis.

The "main" course though sees to be up to date so the returement of the micro cert is probably duo to updated questions.

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

View solution in original post

Nikhil Bajaj9 · ‎08-25-2025

Hi @Jeff Egel ,

I guess Course name is missing in your post.

Regards,

Nikhil Bajaj

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ServiceNow Rising Star-2025

GlideFather · ‎08-25-2025

Hi @Nikhil Bajaj9,

No, it's there > "Welcome to ServiceNow":

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Nikhil Bajaj9 · ‎08-25-2025

Hi @GlideFather

Thanks, I thought it is mail heading -

"Welcome to ServiceNow Course retirement" and in mail body they will say that these these courses are retiring 🙂 🙂 🙂

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Jeff Egel · ‎08-25-2025

Thank Glidefather