Record producer translation issue

[Alex Kraemer]

Hello everyone

I have the following issue with the translation of record producers (for example "Create Incident":
If I adjust the short description or the description in English, the adjustments are immediately visible to the user in the portal after a browser refresh with F5 (I have two sessions in two browsers, one as admin and one as user).

Now I change the language of the admin to German and also the language of the user in the portal.
If I now make an adjustment to the short description or the description, this is not displayed for the user in the portal. Only a customization of the name of the record producer (open incident) is displayed immediately.

Adjustments to the remaining fields are also not adopted.

I've tried cache.do and also deleted the browser cache for the user but the translations are not working. We have 3 languages in addition to English and it's the same everywhere.

Any ideas or suggestions as to what else can be done or what the problem is?

Thanks for support and regards
Alex

[agross4]

This problem apparently still exists. Also with translations created within catalog builder, the same issues arise. the sys_translated_text will have a new value but the portal will not show that. Solved that so far, as a small second change to the text and a save will somehow trigger another caching... but I wonder if that mechanism couldn't be improved or if there is a way to at least automatically run it once every day...