Requested Item in flow

Everson Alves
Tera Contributor

Is there any way to call the sc_req_item table directly from the flow?

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Everson Alves 

 

Not sure what your use case is exactly, but you can create a flow on the SC_Request_Item table and map that flow to your catalog item.

Yes, we can call, in Flow Designer, an action like create/update, then specify the table as sc_req_item.

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Dr. Atul G. - Learn N Grow Together
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@Dr Atul G- LNG 

we can't select sc_req_item table as flow trigger.

It's a Platform limitation and is expected behavior.

[sc_req_item] Table not available on Trigger of Process Automation Designer 

AnkurBawiskar_0-1754914861552.png

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

But can we use in Action?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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@Everson Alves 

Nope, flow action doesn't have it's own trigger.

Flow action can be called from flow or from subflow etc

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader