I recently deleted variables from a catalog item that had submissonsin the past to create new variables in variable set format. I was not smart and did not think about the previous values on the other catalog items that had been submitted and figured those values would be saved since they had already been submitted. (Not a defence but I had a previous ITMS app work like this).
After deployment, I was made aware that the requests that had been submitted before deployment now didnt have those variables I deleted. Now it makes sense why so I should not have made the assumption that they would still be there.
I've backed out the update set which brings back the variables in the catalog item config page, but now the previous requests that were submitted now are missing those deleted variables that were brought back via the back out. Is there any option to get that date back? Have SNOW stage a backup of before the deployment? Maybe an audit deleted records table?
