Role required to indent project tasks in project workspace

[Kai Tingey]

Hi All

I have had a user complain that they do not get the option to indent tasks in project workspace. It does however give them the option in the legacy project planning console.

I have checked, and i can see the option to indent tasks. When i give the affected user the 'admin' role temporarily, he also gets the option. This tells me there is a role or ACL required to see it.

I have tried the PPS roles (pps_admin and pps_resource) and the project roles (project_manager and project_portfolio_user). None of them give him the option to indent.

This is my view (as an admin)

and the user (with all of the pps and project roles)

[Leo_Andrada]

The same thing is happening to us, any news on how to solve it?

[StephenPMO]

I have the same issue and added the sn_ppm_read role and nothing changed.

[Kai Tingey]

@Leo_Andrada  @StephenPMO 

I logged this with HI support and the resolution was two fold

1. I had to update the Project Workspace plugin to the latest version (apparently this is a known defect, and resolved in v5.0 - we were still on 4.2)

2. The affected user then lost access to everything in the planning tab of project workspace (it was totally blank), so I had to delete the user preferences project workspace columns;

Go to the User Preference [sys_user_preference] Table
Filter for User = Affected User
Delete the "pm_project_workspace_columns" User Preference

after that, the user regained access to the planning console and was able to see the indent option.

hope that helps

[Leo_Andrada]

Thank you @Kai Tingey 
We updated to the latest version, in a DEV environment the problem was solved, but in another QA environment the screen is blank and does not react for any user, we deleted all the preferences and nothing...

[CalisseV5157734]

This worked for me.  Once I deleted the User Preference we were back on-track again.

Thanks,

Calisse