script include

[mahesh009]

I'm getting an error message when trying to update a record. How can I debug the issue?

[Sai Krishna6147 · Accepted solution]

Hi @mahesh009 

Use the

gs.log()

 function to log information to the system logs. You can also check the ServiceNow logs for error messages.

[AndersBGS]

Hi @mahesh009 ,

Please share some more information e.g. the script and the error message. by doing this it will be much easier to help you. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[brahmandlapally]

Hi @mahesh009 

Check the server script and operations on server. use gs.log() to see logs in System logs.

Thank you.