Hi All,I managed to customize PIR tab for Major Incidents using "Configure -> Form Design/Form Layout" option , but it is visible in Incident view only, not in Workbench. I need to have it displayed in Workbench - Post Incident Report. Is there any ...
Hey all, I have a set of conditional tags that apply tags to change request records for auditing purposes. For new changes, they're working great. The problem is that yesterday I modified a condition for one of the tags to add an application, and it ...
Where can I find hands-on practice opportunities to enhance my ServiceNow admin and ITSM skills? I have completed all the exercises available in MyLearning.
"Show Visual Task Board" has been added to the column context menu on the list screen when upgrading to the Utah version.I thought it was a UI action, but it didn't exist.Can someone please tell me how to hide
HI ALL Need help in understanding if there is a way to customise Post Incident report generated through Incident workbench ? 1. For e.f if we can remove Related Improvements records as we do not have Improvement module but rather we use RITMs to assi...
I have successfully built a connection section on the IIS pattern to MS Sql by setting the operation to "Create Connection", chose "Inclusion" as the connection type, "MS SQL Db Inclusion" as the entry point, and then provided the database "NAME" and...
Hi everyone, I hope you are doing well. Currently, I am looking for some help in this topic about how to configure provider notifications (the bell icon) to notify when someone is mentioned @ in work notes, for example, in the work notes of a pr...
Hi All, How can you add the agile board labels as a column in the Sprint Planning view? It seems that there is a relationship between tags and labels as you can not have a label with the exact same name as a tag (even though they seem to be on differ...
Hello Could tell me, if there is a significant difference between the salary of one person with the CSA experience and another with CSA experience and in addition CIS - Event Management experience?
Is there a list out there of all the fields in ServiceNow forms, with a brief summary of what their intended OOTB use is? I can usually, but not always find something by searching Community, Developer, and Documentation, but it would be nice to just ...
Hi, Could anyone help me understand the "RUN AS" field within the PA Job Execution form? The way I see it, only users with the appropriate role can access Job Executions, hence, I don't understand why they should pick a different "role/person" to run...
Hi, I have recently finished the Fow Designer training and I got stucked with a phrase that I am struggling to decode: "When a scoped application contains Flow Designer content dedicated to a particular application or record type it is called a spoke...
Hi, It's been some time now since I got to understand the importance of remain vigilant on Customization. I am almost become myself a fan of Configuration and make my customers think twice before asking customizations that do not bring real value to ...
Hi, I have recently completed the Flow Designer training and the new knowledge is now challenging the old one, so I still need some more pieces of the puzzle to get to the "eureka" moment... BEFORE this training all I knew aboyt notification was the ...
Hi, I have recently completed the Flow Designer trainign and I am fascinated with subflows leverage capacity. I couldn't avoid jumping into the conclusion that once a Subflow is Activated and starts being used by other people it shouldn't be updated/...
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