HI All, we have created a HR survey but in the Assessment Instance Questions table the value is coming as empty even after the instance state is completed. Could any one let me know why is the behavior happening?
I'm about to start the ServiceNow Administration Fundamentals on Demand course. I see that after completing I will be eligible for a CSA Voucher. What does this mean?A voucher is a written document that allows the holder a discount or an exchange of ...
Hi, we have an issue: under the related records you can see the short description of the case instead of the case number. It is the same with the parent breadcrumbs. Does anybody recognize this problem? Thanks in advance!
I know how to display a UI page in a modal window using "GlideModal"Is there a way to make it full screen instead of a modal window?
Hello Everyone, There is an issue with our ESC for some odd reason all RITM's are not being shown on the "My Requests" tab on the ESC. I've gone and check the filter conditions on the "My Request filter" and they have not been changed at all. I've al...
When viewing an SCTASK the field "Requested For" is assigned to a user. When viewing the list of SCTASK's, how can I filter by this field?
Hi Folks, A link to test the knowledge on Scripts https://evantage.gilmoreglobal.com/reader/flashcards/deck/81a88ea1-d2c6-4936-86bf-a24d6ff40e48
We are using an external OIDC Identity Provider for users to log in. To be able to get the token successfully (using the token URL) from the provider, we need to enforce an additional parameter to the /token request. For Oauth, there is a specific r...
Hey guys, I created a new article template(Handbook) and added some fields in it. Later I created a kb article using the template which turned out to be fine. But later using form layout we removed few article template fields say Field A and Field B ...
Right now I am learning HTML, CSS, JS, PYTHON,etc. I want to know if in the application of service now, I have to know some kind of scripting?
Good evening all Tonight I am asking assistance with something I have never done before. I read documentation from ServiceNow but cannot find what I am looking for. I want to create a new Problem task type. I opened an existing one and copied all the...
ERPパッケージにおいてモジュールごとの保守担当グループがシステム変更とステージングを行っていますが本番機への変更反映は 基本的に毎週特定の曜日にインフラ運用担当グループが一括で行っています。変更要求ごとに「変更の要求」チケットを作成し、変更タスクで改修にかかわる諸プロセスを定義し着完管理を行おうとしており、その一つとして「本番機への移送」という変更タスクを考えています。ところが前述のとおり、「変更の要求」チケットに関する移送は一括でインフラ担当チームで行っているため、インフラ運用担当グループ担...
Is there an OOB recommended replacement for the Catalog Homepage(s) in the Next Experience UI? Now that we are in Vancouver and using the Next Experience UI with homepages deprecated, I have found that the "catalog_home.do" page doesn't update automa...
We seem to have at least one request a day, across multiple workflows, that needs to be nudged to generate tasks after approval. It's not a huge effort but it slows down fulfillment by hours or days and shouldn't be happening. All the approvers h...
