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08-04-2025 09:12 PM
How do i get the Scrum Poker on my PDI. I try to login on ServiceNow store to get it but getting below error.
Solved! Go to Solution.
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08-04-2025 10:37 PM
It looks like Scrum Poker is a Store app, which we cannot access directly in a Personal Developer Instance (PDI). Technically, it's not possible to use Scrum Poker in a PDI with a personal ID. To use it, you must log in to your company’s demo or customer instance where the app is already installed. Unfortunately, it’s not available for use in PDI environments.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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08-04-2025 10:37 PM
It looks like Scrum Poker is a Store app, which we cannot access directly in a Personal Developer Instance (PDI). Technically, it's not possible to use Scrum Poker in a PDI with a personal ID. To use it, you must log in to your company’s demo or customer instance where the app is already installed. Unfortunately, it’s not available for use in PDI environments.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-05-2025 05:23 AM
Thank you for your response!!
Actually, there is a requirement to change the branding of the ScrumPoker tool (or voting portal). We were able to change the logo, but the theme is not updating from the default one.
Can you help me on this.
Thanks,
Ayushi Saxena
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08-05-2025 05:29 AM
Hi @Ayushi Saxena "I don’t think we can make changes directly. It’s better to reach out to the app creator or the vendor company to request updates or customizations as per your needs
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-04-2025 11:05 PM
Hi @Ayushi Saxena ,
No, Scrum Poker is not a native module within ServiceNow. However, a third-party application called ScrumPoker is available in the ServiceNow Store that provides Scrum Poker functionality. This application is designed to integrate with ServiceNow's Agile and ITBM modules, allowing teams to estimate story points in a gamified way.
https://store.servicenow.com/store/app/26c27b221be46a50a85b16db234bcb08
It can be found here but since it is available on SN store so you can't have it on your PDI.
I hope my answer cleared your query. If yes, please mark it- solution accepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025