Self Hosting Documentation

User263327
Kilo Contributor

I am looking for information on what it will take to install a self hosted instance.  I do not have licenses and have not purchased the product.  It seems like all of the information I am interested in requires a paid support plan.  Is there any documentation that I can read prior to making a decision to go with ServiceNow or some other tool?  Yes I realize that SN is typically a SaaS and will function better that way.  But, I don't make those decisions here in my large company.

 

Thanks

7 REPLIES 7

I know it's late, this KB has information on what it talks to install ServiceNow => https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0563731 

jeffreyluto
Tera Contributor

Is any Servicenow self-hosted / on-premises published book out there? I know that is grasping at straws because I've done App Admin on a few other Applications and after 5 yrs- you find someone just published a book on X software but you already went thru the process of upgrades, installs, changes and fixes with just vendor slightly guiding you; that the book now seems too basic.

Self-hosted customers have access to several KBs on various aspects, as Loys1 posted a link to one. Those are not available to non-customers.  Also, support is provided by creating a Support Case.