How do I create a report in ServiceNow to give me all open RITM tickets where all their associated TASK tickets are closed. I don't even know where to start because I have never created something like this before therefore I don't have a screenshot o...
Hello ServiceNow Community, I'm currently designing a ServiceNow Dashboard for an organizational project aimed at supporting Executives, Support Desk Workers, and Managers during Go-Lives. This dashboard will assist in incident and request management...
Hi Team,Is there any possible way to move all my community ranks, questions posted, Solutions given to New ServiceNow ID account from current corporate account?
Problem: I enabled a notification record to be triggered when comments are entered on a RITM.All notifications are sent to the Service Desk assignment group; however, I want to help reduce the number of notifications that are sent by creating a scrip...
HI , WANTED TO CHECK IF ANYNONE HAS CONFIGURED THIS TYPE OF LIST PA WIDGET FOR DASHBOARD AS PER ATTACHED PICTURE FOR INCIDENTS STATS ?
I was looking for a table for compose email in order to use its form , any one who knowsthe name of the table
How do I get my head around servicenow IT Operations community
Hi,We have a variable type select box Report Name. And we need to add more than 20 Question Choices.How can I add it via import?
All, I'm a technical recruiter of 25 years. I do NOT code. However, I have a good solid foundation and do enjoy playing w/ sw settings and such and feel configuration is something of interest to me. I'm currently unemployed and can devote daily...
Hi, I'm trying to send 2 different sys_notitification by triggering a same event but i am unable to. Just like how we can send 2 different email notifications through the same event when the weight is same for both email notifications. In my case, ...
We are looking for ways to increase survey completions, and my boss has tasked me with this. Part of this is setting up a way to manually send the survey. I am thinking the best way to do it is to set up a form button that I can send the survey to th...
I am not able to login to my PDI. My password is not working, I tried resetting the password but still I am unable to login.
Hello Everyone,When will 'Discuss' button visible on incident form because it is not visible for every recordAnd how we can disable it from the incident form for itil users.
hi i want to ask and check if anyone has used PA for incident trend analysis For E.g to check which incidents or issues are repeat or tickets logged for same issues in last 3 months etc this is to ensure that we get help in pro active problem managem...
HI NEED HELP IF SOMEONE HAS CONFIGURED PA indicators for cmdb ? thanks