I have had my developer instance on ServiceNow for about 5 years. it always has given me the ability to reclaim my instance and I'm not getting it today. I really need this instance reclaimed. Can someone tell me who to contact since the option is no...
Hello, On our employee center homepage, we are trying to apply a background image to the employee search so it looks like this:However, it appears the only way of applying a background image is to apply it to the entire container:Is there a way of ac...
Hello,Is it possible to have these list right click actions like the quick filter options of Show Matching and Filter out available for related lists? https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/use/using-lists/reference/r_F...
Hi All, I am trying to create a tag-based report from the table "Sales Request." However, this seems not to work because the tag is not a field with options that can be selected. Please guide me in creating a report using "Interactive Filters" in the...
Hello, How would I go about resizing the widget on the right so that the dimensions match that of the widget on the left? It is using the 'Quick Links' OOTB widget and ideally, I would like to put the two quick links side by side instead of ontop of...
I have lab instructions to complete but the buttons aren't there. Any ideas? I found this post, but I am in the global app.https://www.servicenow.com/community/developer-forum/preview-update-set-button-not-showing-after-loaded/m-p/1548509
How can I tell if my 'Normal' Change is using a Flow or a WorkFlow? And then how do Change Approval policies overlap with a Flow or Workflow? Apologies - I'm trying to unpick a Change Process to work out why it's doing what it's doing. Thanks!
Hello all,I have created a report on "User Roles" table and applied a filter condition to get the records on number of users having ITIL role.So, I am getting duplicate user IDs also in that report. Like for example, we have a user id, USR105892 and...
Click the "Download All" button to get the attachments. The file downloaded at that time is "table name_record sys_id". If possible, I would like to set it to "table name_downloaded date and time". Can this be implemented?
I have a big list of IPs that my infosec team would like me to find the CI associated to each IP. is there an easy way to query all this information?
Hi All, We are trying to configure our employee center, as you can see the below is the default OOTB:Is it at all possible to adjust this so that it would say "Hello, [LOGGED IN USER NAME]. How can we help?". Something that looks like the below:Than...
Hi All, Wondering if you can assist, on our Employee Center we have created a 'Technology' topic for all things IT.As part of this, we would like to add two 'quick links' to the users 'My Incidents' and 'My Requests' (the reason for using quick links...
Hi Experts, Is there any limitation In ITIL roles for each company? If Yes, how to know the total number of ITIL roles and the remaining ITIL licensing? Thank youPrabhu
hi,need help on building the condition on sc_request table.when request state changed to Work in progress, after 10 days change status to Pending. Thank'sAurelijus
Our support desk uses a dashboard to access and update their incidents. When no incidents are available in a particular queue the widget defaults to an image with the caption No Records to Display (see below) Is there a way to remove that default im...
