Send catalog item attachments via email using Flow Designer

[CCZMAX1]

Hi, does anyone know if it's possible to send attachments submitted with a catalog item to an email address using an action in Flow Designer? The 'Send Email' action doesn't seem to let me attach the files I retrieved with 'Get Attachments on Record.'

Any tips on how I can make this work?

Thanks, Max

[Eshwar Reddy · Accepted solution]

Hi @CCZMAX1 

Got it! How about this:

Refer to the information below. it worked for me.
https://www.servicenow.com/community/developer-forum/sending-attachments-via-flow-from-submitted-cat...

Youtube Link->

 https://www.youtube.com/watch?v=xYttoOtLB8U

Please mark this response as Correct and Helpful if it helps you can mark more that one reply as accepted solution

Thanks
Esh

[Jim Coyne]

Depending on your use case, you might be able to use the "Include attachments" option on the Notification itself?

It is available on the "Advanced view".

[CCZMAX1]

Thanks Jim, however I could not get it to work via notifications.

Max

[Eshwar Reddy · Accepted solution]

Hi @CCZMAX1 

Got it! How about this:

Refer to the information below. it worked for me.
https://www.servicenow.com/community/developer-forum/sending-attachments-via-flow-from-submitted-cat...

Youtube Link->

 https://www.youtube.com/watch?v=xYttoOtLB8U

Please mark this response as Correct and Helpful if it helps you can mark more that one reply as accepted solution

Thanks
Esh

[CCZMAX1 · Accepted solution]

Thanks Eshwar, this is absolutely brilliant.  It works a treat and it copies all attachments.  I am surprised the copy attachment action OOB does not have the ability to attach attachments to emails.

Max