Service Portal Pages are blank
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12-18-2022 11:13 AM
For the past few days, my sp_config, sp, esc pages and custom portal page have been blank in my instance. All pages return a blank white screen. Is anyone experiencing such or is it just me?
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12-19-2022 06:20 AM
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01-02-2024 05:31 AM
Hello, i'm experiencing the same issue, did you figure out a solution ?
Thank you,
Anas
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01-02-2024 06:31 AM
Hi @Anas13 ,
Please refer the below link.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1080183
Mark my answer as accepted solution and helpful if helps you.
Thanks,
Nivedita Patil.
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01-03-2024 12:23 AM
Hello,
Thank you Nivedita, but the article wasn't much help.
I solved the issue by deactivating some faulty widget dependencies that I had incorrectly added via an update set.
Thank you anyways,
Anas