Service Portal Pages are blank

[Temitope4]

For the past few days, my sp_config, sp, esc pages and custom portal page have been blank in my instance. All pages return a blank white screen. Is anyone experiencing such or is it just me?

[Mike_R]

Very odd. Is this happening to all users or just you?

[Anas13]

Hello, i'm experiencing the same issue, did you figure out a solution ?

Thank you,

Anas

[Nivedita Patil]

Hi @Anas13 ,

Please refer the below link.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1080183

Mark my answer as accepted solution and  helpful if helps you.

Thanks,

Nivedita Patil.

[Anas13]

Hello,

Thank you Nivedita, but the article wasn't much help.

I solved the issue by deactivating some faulty widget dependencies that I had incorrectly added via an update set.

Thank you anyways,

Anas