ServiceNow Admin Certification

[Garima Ahlawat]

What is the best practice way/test to prepare for ServiceNow Admin Certification?

[Srikanth_9]

Hi @Garima Ahlawat,

• Start your preparation with Certified System Administrator (CSA) Learning Path - ServiceNow University.
• Complete the labs exercises, do it as mandatory.
• Understand each concept clearly - you can also refer to YouTube videos.
• Go through the CSA Exam Blueprint - Credentials - Certified System Administrator (CSA) Mainline Exam Blueprint - Knowledge Portal.
• Study the eBook - at least 2-3 times.
• Practice mock tests in MeasureUP - NEW: Official Practice Tests Now Available for CIS... - ServiceNow Community
• Also refer to Udemy or Exam Topics for practicing mock tests.

Wishing you the best...!

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.

[DanielArnoG]

do the labs

[Tanushree Maiti]

Hi @DanielArnoG 

• First Complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice all lab task in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Once you complete the course, start practicing with mock questions. 

  1. Check ServiceNow university provided practice : https://account.measureup.com/servicenow-university

  2. Check free site like Quizlet, youtube ,Exam topics and lots of free sites are there

         Make sure you are giving correct answer.

• Register for the exam.
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554

[Dr Atul G- LNG]

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

Watch my experience video – I’ve shared my own preparation journey and tips here:

https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!