ServiceNow Administration Fundamentals On Demand

[annikajulia]

Just now I have completed ServiceNow: ServiceNow Administration Fundamentals On Demand

[Dr Atul G- LNG · Accepted solution]

Hi @annikajulia 

Next Steps After CSA – Choose Based on Your Career Goals:

• Certified Application Developer (CAD): Ideal if you're interested in scripting, app development, and extending platform functionality.

• Certified Implementation Specialist – ITSM (CIS-ITSM): Best suited for those pursuing roles in consulting or business analysis within IT Service Management.

•  

• Performance Analytics Micro-Certification
  Learn to create KPIs, dashboards, and actionable insights. Ideal for roles focused on reporting, metrics, and data-driven decision-making.

• Integration Hub
  Gain skills in connecting ServiceNow with external systems through pre-built connectors and automation (spokes). Useful for automation and orchestration roles.

• Flow Designer
  Understand how to automate processes without code using a low-code/no-code interface. Critical for building efficient workflows across the platform.

• CMDB (Configuration Management Database)
  Learn how to manage and map IT infrastructure components. This is essential for ITSM, ITOM, and enterprise architecture-related roles.

•  

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich/new_to_servicenow

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich/servicenow_administrator

[Bhuvan]

@annikajulia 

Did you get a chance to review this ?

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Nikhil Bajaj9 · Accepted solution]

Hi @annikajulia ,

Great News now start preparing yourself for CSA. Read course content 2-3 times properly and for practice questions- search quizlets and flashcards on google. From here you can find the questions but answer may or may not be correct so search answers on your own. It will help you in CSA preparation.

[NarayanaParella]

Congratulation!

[sarika ponnagan]

Congrats on completing the course, next step is to get certified in ServiceNow CSA.