ServiceNow Business Analyst

[RakshitM]

What is the best journey to pursure or gain knowledhe across ServiceNow Business Analyst role?

[Shashank_Jain]

@RakshitM , 

Please go through below links :

1. ServiceNow’s “What is a Business Analyst?”
An overview of the BA role, key responsibilities, and essential skills—great for understanding the core expectations and context.

Link - https://www.servicenow.com/university/what-is-a-business-analyst.html

2. Business Process Analyst Career Journey on ServiceNow University
An official learning journey tailored for BAs, providing structured paths, downloadable assets, and workshop-based learning to build your platform knowledge.

Link - https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=9c60d3c...

Note - This will include - 

• Completing ServiceNow platform fundamentals 
• ServiceNow platform implementation and Now Create 
• Power skills for the Business Process Analyst role 
• Learning about an application and downloading assets needed to host a workshop 
• Community activities and involvement 

Hope it helps!

[Nikhil Bajaj9]

Hi @RakshitM  ,

Hope you are doing good and you got chance to review my answer. If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

[sameer_rane]

Hi All, 
I have overall 9 years of experience out of which 3 years is into ServiceNow Business Analyst.
I am in progress to pursue a CSA certification.
But I really feel the insight shared by @Dr Atul G- LNG@GlideFather @Nikhil Bajaj9  @Shashank_Jain    is useful for BA like me.

Thank you !