ServiceNow Career options

[hmoran2]

Hello Everyone,

What's the best way one can get involved with A career in Serrvice NOW after taking the CSA and passing?

Currently I work as a systems anlyst for one of the applications my organization uses but my organization uses SNOW for their IT management (incidents, requests, changes, etc), and I'm Interested in a career path with ServiceNOW whether its here or with any other organization or partner. I will be taking the courses and trying to pass my CSA in the upcoming months but i understand that this obviously does not guarantee employment. What are some things beginners do to get that entry level job? is it creating an instance in the developer platform? 

If i pass my CSA, I'd like to try and get the CAD cert as well as look into any ITSM or Secops. Is this a good route to take? any advice would be great

[Dr Atul G- LNG · Accepted solution]

Hi @hmoran2 

As a ServiceNow trainer, I’m happy to share my input on this. I agree and appreciate that you are on your way for the CSA exam and a few other modules, but the reality is different. The market is looking for more and more modules in your CV, which means you need to learn more products and add them to your portfolio. For example, focus on ITSM, GRC, HRSD, CSM, or SecOps.

Currently, the training is free, which is a great benefit, but the real challenge is getting hands-on experience. For that, the community is the best place to start. Spend time engaging with the community—at least 1 -2 hours daily—seeing what members are asking and responding to them. Soon, your skills will be upgraded, and you’ll gain confidence.

Also, get a good grip on scripting because, for a developer, scripting is essential. Take courses, and there are many exercises available on developer.servicenow.com to practice scripting. That’s the best way to build your portfolio, mate.