ServiceNow PDI - unable to access CMDB tables as an admin

[Allen_Deepak]

Hello All,

I have installed ServiceNow PDI for the first time and created a account as an admin.

But i'm unable to view/edit cmdb_ci_tables due to security constraints. anybody can help me to get the full admin access for PDI instance? or any guidance where i can refer to will help.

Thanks a lot in advance.

[Allen_Deepak]

Hi @Mark Roethof Yes i created the account as an admin from the developer site and directly navigated to the PDI. Do i need to setup the user roles as described in this page? Change access settings for a role (servicenow.com) inorder to utilize the full out of the box admin role?

[AndersBGS]

Hi @Allen_Deepak ,

When requested a PDI a ServiceNow admin account is available OOTB - hence, you do not need to create an additional account. If you open your PDI from https://developer.servicenow.com/dev.do#!/home and don't change account, are you then able to see the tables that you're referring to?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Allen_Deepak]

Thanks everyone for your suggestions. I released the instance and requested new one. It worked. I can view all OOB functionalities now. 

Appreciate your support.

Thanks,

Shilpa