I'm starting my ServiceNow System Administrator journey and looking for some advice. I have a background in IT systems administration and cloud infrastructure, but I'm new to ServiceNow.What beginner-friendly resources would you recommend to get hand...
how to add a new field in to a form
Hi Experts, I need advice and cannot find the similar discussion here in community.We want to send email whenever there is an update in the record (Record updated) but disregarding changes in this 1 particular Field. (Meaning, if the change involves ...
For completing the Capstone Project which is part of the ServiceNow System Administrator course, instructions were given to request a PDI. Unfortunately, the PDI does not allow for system administration work. It's set up for only developer function...
hi
UPDATE:Since posting this question, I found the answer.To install Agile 2.0 into a Personal Developer Instance, use the following steps:Login into PDI as administrtatorNavigate to System Definition -> PluginsIn the "Available for you tab", click box...
The purpose of this question is to find a practical, reliable, and appropriate method for isolating and saving changes to a personal developer instance (PDI), so that I can roll back the instance to a specific point in time if needed.The main goal is...
When the following process is executed as a UI action, an Excel file created on 4/16/2025 will be downloaded.When executed in the Chrome browser, the download tab closes, but for some reason it remains open in Edge...It doesn't seem like there's an e...
Hi There, i have a requirement where one of the leadership members wants to be notified for any incident that is created for any service now assignment group but the user does not wants to be added to the email delivery list that is added for that p...
Hello. I orginally setup my email/userid using an invalid email account mattbohman@ccc.edu. I wanted to setup my email using the valid email account mbohman@ccc.edu. Later, after completing lessons, I was able to add mbohman@ccc.edu to my profile, an...
Hello, All.Currently, the company i am working with using Service Now ticket system to for Help desk support . i am familiar with the service now platform as earlier time , My question is do i have to follow each steps to get to service now leari...
Thank you
I don't have a question, but just posting a comment as a task I need to complete for my CSA training. Tknaks.