Dashboard wont show all KPIs
Hello teams, Not sure what's the issue with my page when I create dashboard and hit save, it wont load all of them.Does anyone knows what the issue is?Thank you
Forum Posts
Deployment Records
How can you use customized items to interact with DPR (Digital Product Release)?
Service portal global search results navigating the user to platform view of catalog form.
Service portal global search results navigating the user to platform view of catalog form. If we navigate to the catalog form via categories/subcategories, we are able to see the catalog item. The URL when catalog form is displayed from global search...
UI Action deployment
I am trying to deploy a UI Action on the upper environment.But one of the field "Format for Configurable Workspace" which is a true/false field is not getting deployed.This field is True in Dev environment, I want this field to be true on the upper e...
Resolved! Coalescing on a field value that is pulled by onBefore Transform map (no field mapping) - Possible?
Can a coalesce be set on a target record field which has no field mapping on the transform map, but value is scripted to it using on before transform script in servicenow? We have a transform map that has 5 out of 8 field mappings coalesced. There is...
Q&A Analytics not Working in PDI
Hello everyone! I'm working through the "Get Started with Reports" module and have hit a wall. When I attempt to use Analytics Q&A for a report I'm getting the following error: Oops! Something went wrong on our endSometimes this happens. Please try...
Configuration of a custom filter
Is it right ? Explain how to configure a custom filter for a list view in ServiceNow, including the main steps and a practical example.To configure a custom filter in a list view, navigate to the desired list view, such as the "Incident" module. At ...
Access control List
What is the purpose of an ACL (Access Control List) in ServiceNow? (choose one answer)a) Define business rulesb) Control who can access records or fieldsc) Monitor platform performanced) Control administrator permissionsExplanation:The correct answer...
Application scope
Is it right?What is the purpose of the Application Scope? (choose one answer)a) Provide a specific scope for configuring users and rolesb) Restrict access to the internal data of a custom applicationc) Enhance the security of the ITSM platformd) Ensu...
Report and Dashboard - asmt_metric_result table
I have created a few reports and a dashboard to add all results of our surveys. But i am having difficulties trying to display the reference fields from the task table. I can see them with admin privileges, but i also need my ITIL user to be able to ...
client script and server script
What is the difference between a Client Script and a Server Script? (choose one answer)a) The Client Script is executed on the server; the Server Script on the browser.b) The Client Script is executed in the browser and interacts with the user; the S...
Scripting
Write an example of a GlideRecord script to retrieve all records from a table called "incident" where the status is "New". is it right? var gr = new GlideRecord('incident');gr.addQuery('state', '1');gr.query();while (gr.next()) {gs.print('Incident Nu...
Resolved! Custom table
is it right? What steps would you follow to create a custom table?To create a custom table in ServiceNow, navigate to the Application Menu, select the "Tables" module under "System Definition", or use the "Table and Column" module to view and create...
GlideRecord
Is it right? Here is a GlideRecord script. Find the error, correct it, and explain: The script is incorrect because you need to add gr.query(). Here is the correct script:var gr = new GlideRecord('task');gr.addQuery('active', true);gr.query();while (...
Flow designer
Design a logical flow to automatically approve service requests with a cost of less than 100 euros and forward them to the management team for requests exceeding 100 euros.
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