Sharing Platform Analytics dashboard while multiple users have the same name

[Joost van Doore]

I’m dealing with a situation where a user wants to share a PA dashboard with another user. They’ve created a report, and in the sharing menu they’re trying to grant access to a new user.

The issue is that the search box only searches by the user’s full name. The user they’re trying to share the dashboard with happens to have the exact same name as about 40 other users in our instance.

Since the search box only returns 20 results, the correct user isn’t showing up. At the moment, it’s also not possible to search by user ID or email address.

Because this issue affects multiple users, I’m not looking to simply increase the number of results returned by the search box. I’m more interested in whether it’s possible to filter the results of this specific search box, or to enable searching on additional fields.

[Ankur Bawiskar · Accepted solution]

@Joost van Doore 

the dashboard permissions are stored in backend table "pa_dashboards_permissions"

see if they have access to edit the User in User field

If not then ask admin to do this on their behalf

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@Joost van Doore 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Joost van Doore]

Hi Ankur,

Your solution has helped me fix this quickly for the user experiencing this issue, thanks!

I am keeping the topic open for a bit longer to see of other people have different ideas.

Regards,

Joost

[WillieW]

Your policy of allowing duplicate name values on sys_user has introduced many problems. As you report.