SMTP/SSL connection error

[LucasPadula]

I'm using a company account to configure the notification email, but with SSL security enabled, the connection test shows an error. With SSL disabled, you have a normal connection

Type: SMTP

Port: 587

[IAmAbhigyaan12]

Hi @LucasPadula,

I have encountered this type of error previously.

You can check https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0960308 Kb article, Hope this can help you.

Thanks

Abi