Resolved! Configure compose email in RITM
Hello Community! I hope you are well! I'd like to know how to set up compose email inside the RITM form like this incident bellow. Thanks for help me always. Hugs.
Forum Posts
Resolved! is it a must to complete the course in now learning before csa exam
im a new person to this platform and i have a doubt that whether it is a must to complete the fundamental course for the CSA examinaton. Or can i directly apply for the exam. Please let me know And also i would like to know is there an other expenses...
Resolved! Study for the CSA Exam
Hello,What is the best way to study for the Certified System Administrator (CSA) Exam? How do I know if the exam will include questions from the Vancouver release vs the Washington release?
Resolved! Content Filtering-Knowledge check stuck at a question
Hi, can someone assist me on how to pass the question as below ?I have tried multiple times and ways to pass not happening I have tried submitting answers as 1) Roles, 2) Role-Based, 3) Role-Based access management.. still stuck at the same questionP...
ServiceNow Administration Fundamentals (Xanadu) On Demand Missing Labs
I have enrolled in the ServiceNow Administration Fundamentals (Xanadu) On Demand course. Figure 1 is what I see. Labs are not available at the end of each lesson. I have looked through the community and seems what I see is a different view. All I get...
Is old version of SNAF courses will not have access to free lab
I am trying to get a lab for SNAF XANADU but from past 48 hours the status of lab is in Launching. Can anyone help me on this?
Need to assist for lab.
Hiii all , I am new here so i need to know how we can access the lab and all requirement to study and practice.
Resolved! PDI-e Book Labs Practice Section1.2.1- Section 5
Hi ,I need help in lab practise section 5 - Verify Hr admin can create an hr case.I am stuck to locate on this step Navigate to ALL- >HR case management >ALL HR Cases > ALL Can someone guide me through this one.Thanks,Varsha
Resolved! Can I prepare a view for PDF export and automatically switch views when exporting?
I have a view for PDF export that is separate from the view the user operates.One way to do this is to switch views each time the export is made, but if possible I'd like to automatically specify the view for PDF export when exporting.Is this possibl...
[GF#6] Read-Only Admin
Not a question. Discover how read-only admin access in ServiceNow lets you share full platform visibility without risk. Have you ever needed read-only admin?
CE for Sys Admin
Hello,I was curious if there was any continuing education requirements for obtaining the associate sys admin role?thanks!
Resolved! Flagging Up Special Needs End Users
Hello, we currently use the VIP label for highlighting, well VIP's. Is there something similar but separate that we can use for highlighting End Users with special needs such as those with visual or hearing impairment?
Where to see ITIL entitlments?
We are trying to figure out how many ITIL licenses we are entitled to, but we don't see anything related to ITSM on the subscription management. Is it supposed to show here or somewhere else? I'm currently learning about managing licenses.
Watermark table - should old records be deleted
The sys_watermark table on our production instance contains over 13 million records, some records are over 15 years old. I want to create a data cleanup rule to delete watermark records more than 5 years old . I reckon that deleting old watermark re...
Error 5 after updating mid-server service-account
Good morning,I am trying to update the Service account credentials on a Mid Server. Currently, I use a local account that was created during the installation and setup of the midserver software. See Figure 1 below. The server is operational and onlin...
