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Resolved! Condition Based on User Group in Scheduled Report Email or Report

HI guys. I would like to know if it's possible to set a condition in the Scheduled Email of Report or in the Report,  based on the groups the user belongs to.  In my use case, I need the user to not receive the report if they are part of a specific g...

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Weverton by • Tera Contributor
  • 1759 Views
  • 4 replies
  • 1 helpfuls

Resolved! Survey Column Values

Hello everyone, I have been working on the ability to report on our survey results in a more reader friendly format. I have created a database view to show all of the survey results in a single row and I have customized the column headers to reflect ...

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jamie_bowers by • Tera Contributor
  • 5143 Views
  • 9 replies
  • 0 helpfuls

Can you move the slider bar upwards?

It's inconvenient that the slider bar for moving items horizontally appears at the bottom when displaying a list in the portal.Is it possible to move the slider bar to the top of the list?It's just a hassle to scroll the screen every time to operate ...

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bonsai by • Mega Sage
  • 525 Views
  • 1 replies
  • 0 helpfuls

Plugins

How do you install NOw Assit plugins

Mike247 by • Tera Contributor
  • 1612 Views
  • 3 replies
  • 0 helpfuls

Resolved! Maximum number of connections to an instance

I'm trying to find out how many people can access an instance simultaneously.Is this defined anywhere?We anticipate many users accessing the instance during a failure.Would it be okay if around 400 people accessed it simultaneously?

bonsai by • Mega Sage
  • 950 Views
  • 1 replies
  • 0 helpfuls

ServiceNow admin

Hi, my Microsoft Teams Graph Spoke in my instance, does not install. what  do I  need to do?

Unable to Delete old tasks in ServiceNow

I am trying to delete old tasks in ServiceNow, but the records are not getting deleted even after following the usual steps. I checked the list view, filters, and related options, but the delete action is either not available or not working.I also tr...

kalpanamc by • Giga Contributor
  • 580 Views
  • 2 replies
  • 0 helpfuls

CSA Exam Preparation

I am currently on the Administration fundamentals on demand and the lab examples are on sped up and hard for me to follow.. what do i do to be able to complete my lab practice questions 

mariusfelis by • Tera Contributor
  • 585 Views
  • 2 replies
  • 1 helpfuls

User unable to read articles in a particular Knowledge Base (KB)

Hi Everyone, Can you please assist? I have an issue with the user who can't view knowledge articles in a particular knowledge base. I don't think this could be roles issues, hence the user can read/view in some other knowledge base. Please help me fi...

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Kamva by • Giga Guru
  • 1675 Views
  • 7 replies
  • 0 helpfuls

ServiceNow Administration Fundamentals - Lab error.

Hey everyone! Hoping someone has faced my issue and could provide me some guidance, I'm currently completing the ServiceNow Administration Fundamentals class, but when it comes to get the labs done, it just instructs me to open my instance and follow...

luisfdord by • Tera Contributor
  • 2061 Views
  • 4 replies
  • 1 helpfuls