I am trying to set up account for a bunch of inbound mailboxes running on Exchange Online. I find instructions on how to set it up using a OAuth Autorisation Code flow but none on how to set it up with Client Credential flow. Is this even possible?
Hello everyone, I have noticed that after update state of tickets, when I go to Overview dashboard in SOW to Unassigned tickets of my groups, some tickets are missing, is there any time for synchronisation this info? O refreshed few times, but some ...
Our internal ServiceNow Production instance has been migrated to RaptorDB.The Non-Production environments remain on MariaDB.We have observed several issues, and we have already requested improvements from ServiceNow.With that in mind, I would like to...
Hi Everyone, I have completed ServiceNow CSA. Can someone guide me what are the most in-demand ServiceNow career paths?
Where can I find FTS and or TAP usage by an individual customer? How this is measured by case and or customer? How many times is Follow The Sun = TRUE in the case. How many times was follow the sun marked as true in each case #FTS, #TAP, Delivery...
I’m evaluating whether to use native ServiceNow AI capabilities such as Predictive Intelligence, AI Search etc versus building or integrating custom ML models for specific use cases.Specifically:In what scenarios do native AI features fall short fro...
I'm not sure if this is the right place to post this, but I'm really trying to find an answer to this question and have had no luck anywhere so far. I am working on setting up a Microsoft 365 Copilot ServiceNow Knowledge connector in the MS 365 admin...
Hi Team,I’m taking the “Welcome to ServiceNow (Xanadu)” Micro-Certification and got stuck on **Assessment Simulator Task 3: Create and Comment on a Record**.I followed all the steps correctly:- Created the incident with the given description and shor...
Just now I have completed ServiceNow: ServiceNow Administration Fundamentals On Demand
Hello everyone I am gearing up for the CSA exams. I have followed the ServiceNow University Path, but i need mire practice materials. So please share your pointers and materials. Thank you! Thank you!
In the ServiceNow module ServiceNow Administration Fundamentals, I can't find where to download the labs. Also, once I find them, how do I run the labs so I can practice the different cases provided in the module?
hi I have started the course ServiceNow Administration Fundamentals On Demand (Xanadu), in the course pages it talks about labs, but I cannot see anywhere to find the labs or the option to validate, as I did when completing the Welcome to ServiceNow ...
I'm installing a plugin for a language other than English on my instance. (Japanese)If the value set in the option language field is anything other than "en," the option won't appear to users in English environments.However, records with English opti...
Dears, What are all Servicenow learning levels sorted from lower to highest with required points for each ?
How can we complete the Service now Administration Fundamentals/ CSA?
