SNPI - LDAP server error

DeanA · ‎06-20-2025

I am taking the ‘ServiceNow Platform Implementation On Demand’ training.
I am getting an error in setting up the LDAP server and cannot proceed.
Please let me know how to resolve this issue.

I am getting this error.

Dr Atul G- LNG · ‎06-20-2025

Hi @DeanA

This is a known issue. Please log a case with the Now Learning team, and they will be able to assist you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

DeanA · ‎06-24-2025

Similar here - I had my case resolved but they didn't tell me outcome but when I checked the training course the offending section was marked as complete

View solution in original post

Dr Atul G- LNG · ‎06-20-2025

Hi @DeanA

This is a known issue. Please log a case with the Now Learning team, and they will be able to assist you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

cmibabs · ‎06-20-2025

has anyone been able to resolve this?

Dr Atul G- LNG · ‎06-20-2025

Hi @cmibabs

Logging a case is only option.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Dr Atul G- LNG · ‎06-24-2025

Hi @hokubo

follow this screenshot

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************