SNPI - LDAP server error

DeanA · ‎06-20-2025

I am taking the ‘ServiceNow Platform Implementation On Demand’ training.
I am getting an error in setting up the LDAP server and cannot proceed.
Please let me know how to resolve this issue.

I am getting this error.

Dr Atul G- LNG · ‎06-20-2025

Hi @DeanA

This is a known issue. Please log a case with the Now Learning team, and they will be able to assist you.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

DeanA · ‎06-24-2025

Similar here - I had my case resolved but they didn't tell me outcome but when I checked the training course the offending section was marked as complete

View solution in original post

Simon_ · ‎06-20-2025

Hello,

Same issue here.

Regarding the course course. Can I continuum with lab "SNPI - Load Foundation Data". Or should I risk data inconstancy with jump over the lab?

DeanA · ‎06-20-2025

You cannot jump to dependencies later on....

Dr Atul G- LNG · ‎06-20-2025

Hi @Simon_

Skip this step and see next step which has no dependency on this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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ETWK · ‎06-23-2025

Sorry to hijack this post. I am facing the same issue. Has the issue been resolved? I logged a case yesterday, but I have not received a response yet. The problem is still there. What needs to be done to proceed with this lab? Thank you!

cmibabs · ‎06-23-2025

I put in a ticket for mine and after two days I noticed my validation was successful. I guess it was done at the backend .