Stop loading a huge table

[Vishwanath Nair]

Whenever I open a table that has a huge number of records, obviously there will be a delay. So I close the tab and choose to open another table or the same table with a filter. But this time, all tables are slow because the one I attempted to open earlier is still trying to load even though I closed the tab. Is there a way to send a command to ServiceNow to "stop loading the table if user closes the tab"?

I know there is a "Transaction running" pop up that comes on the top with an option to cancel the transaction if needed. But this only appears when we try to open the table from the same tab. If we choose to open the table in a different tab, there are no pop-ups that allow us to cancel the transaction.

Is there a way around this?

[Dhananjay Pawar · Accepted solution]

Hi,

If you add cancel_my_transaction to instance link it will cancel all your transactions.

e.g https://InstanceName.service-now.com/cancel_my_transaction

Thanks,

Dhananjay.

[Sohail Khilji]

Hi @Vishwanath Nair ,

copy this below url and replace domain with your domain name.

https://<your_instace_domain>/cancel_my_transaction.do

What it does is, it cancels all the active and current running transcation on your session and brings back your loding pages to normal.

To over come the loading issue there are several fixes, you need to identify when this issue happes.. for you i guess it hapens when you load a list view. I recommend to change the maximum number of record to show in list view to 20 or 50 from a system property so that this issue may not occure freqently.

(there can me more fixed based on your issues...)

i hope this helps...