It has been proposed by a vendor that our normal changes include in the schedule any potential roll back time when creating the schedule for the normal change. I have not been able to find best practices to decide on this. Are there any thoughts on s...
Is there a way to allow users to view reports and dashboards in detail (means no limitation) without providing them ITIL role?
Community Members, I try to get clarity about the folowing. We have a feeding system sending data to the identify_reconcile API. Payloads are visible in localhost logs. But from the information available it is not clear to me what is listed in Node l...
Hello, Is it possible to hide the title, on a widget in Employee Center? Thanks,
I edited the style of the field and gave it color.However, I want the color to be gray if it is read-only as a requirement.Styles now take precedence even if read-only.Is there a way to reject a style if it is read-only?
We have two LDAP imports from different AD environments, and I have discovered that there are overlapping user IDs between these two. This is causing accounts to completely disappear. Since we cannot manage both of these AD environments the same way,...
The purpose is to retain the contents of a custom interactive filter after clicking refresh dashboard.The OOTB interactive filter retains information even after refreshing, so I would like to keep it in the same state. Is there a way? ↓Currently, the...
I created "Dynamic Content" with a red frame on the OOTB dashboard. This sets conditions for the filter that is displayed when you click the button.The interactive filter in the blue frame is from OOTB. When executing "Refresh" from the context men...
I have scanned through hundreds of results but haven't found an answer to this yet. The Community Search isn't very good, in my opinion. If you have *current* knowledge of this, please let me know. Thanks in advance! Note: We are currently using VAN...
When a user clicks on the "UPDATE" / "SAVE" or "SUBMIT button, the ServiceNow page is not simply reloaded:instead the user is redirected to a random page cached from previous sessions - is there any option to avoid this?E.g. always reload the same t...
Hi Community, I know it's a stupid question but can u help me with the dumps or guide me how to give ServiceNow CSA delta exam.Any help would be appreciated. Thanks in advance
Hello Everyone!I am currently enrolled in the SysAdmin path but I am also wondering, how much JavaScript must one know in order to use it with ServiceNow ?
We have a process that deletes the attachment files from the table but the table doesn't decrease in size. What needs to be done to decrease the attachment table size after deletion?Steps to reproduce: - Create new issues with large attachments. - Ge...
Currently, if I simply report on the sc_req_item table I am able to CHOOSE COLUMN select into Variables[+], select a catalog item and then choose from one of the field variables and add it to the column of the report. Currently, I need to repor...
Hello Everyone, very excited to be here. My question is, how long does it take to prepare for the CSA exam. Any good additional information and resources to prepare for the exam?
