The URLs generated in notification emails take you to the target record in Core UI. We're moving our users to SOW and CSM/FSM Configurable Workspaces and these email notifications are undermining our efforts to get users away from Core UI. The notifi...
Hi I am trying to write a user criteria script to restrict users from accessing standard change templates where they are not a member of the assignment group listed in the template. It works in background scripts but when I apply it to a record and ...
HiCurrently when an incident is created, the name of the record producer only goes into the Record Producer field in the Incident table overnight via a Scheduled Script Execution.I want to make that happen when the Incident is created, what would be ...
I tried to read about earlier similar questions and it appeared to me that earlier questions were more focussed on Developers of ServiceNow App wanting to integrate to Github,. However, I a end user of ServiceNow. We manage our Defects, Enhancements ...
Hi Team, I am trying to search one of the string in one of the http page. I am passing the string as input and where I am saving the output as found if that string is available or not.==================================================================...
Implemented IP address control.I tried to check whether there was access using the PING command, but the request timed out regardless of the settings.Is it possible to check communication using the PING command?
Hi all, First, I apologize if this is the wrong forum to ask this. If it is, please let me know. Now to my question ... I'm changing careers and am wondering if ServiceNow Administrator is itself a full-time job or is it just one of many hats you we...
Hello everyone, In a Workflow I see, we are calling another workflow as sub flow.So, here I see a field, "Map return Value to"and that field is filled up with value, ret So, can someone explain me what that Map return value to field does here?My open...
We have a common notification for requested item approval ('Requested Item Approval Requested').From this workflow, there is a 2nd approval and a custom notification.Is it possible to block the common notification for approval on that 2nd approval (r...
Hello there,in our project planning console, the 'Actual hours' field is only filled if the resource plan for the resource has the status 'Allocated'. I would like to change the logic and also show 'Actual hours' if the resource plans have the status...
I understand that you specify the records you want to allow with records of type "Allow", butI am wondering how to set the IP address as a "Deny" record.I want to deny all IP addresses other than those I have allowed.
Hi all, does anyone know if it is possible to filter the list of preapproved standard change templates based on the logged in users assignment group? This is the list you get when you request to create a change. It opens landing page (UI page) 'Chan...
I have a requirement to create a provider notification when knowledge is approved. I created a provider notification but did not get a notification. I see the approved knowledge via log. I attached the content, log, and notification and want to ...
Hello,I am looking into making the STATE field on PROBLEMS read only when the record is closed. Obviously thats easy enough to do with UI POLICY or DATA POLICY but neither of those will stop people from editing the field through the LIST VIEW. I real...
New to ServiceNow and importing Data. I have a source data and want to only update field_b in the target table if field_a exists already in the target. However, I do not want to insert a new row if field_a does not exists in target. In the transf...
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