Teams Integration with ServiceNow

bhakti2
Tera Contributor

4 weeks ago

Requirement:

Teams app upgraded; Azure bot created; Direct Line configured; Manifest uploaded; Connectivity validated in sub-prod

Are there any documents on how to create Azure bot, how to do teams integration with ServiceNow using Azure Bot.

 

#Teams Integration #ServiceNow @Azure Bot

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Tanushree Maiti
Tera Patron

4 weeks ago

 

Hi @bhakti2 

 

Check these resources:

 

https://www.youtube.com/watch?v=oLqZav4eZfc

Best practices while using plugins belonging to ServiceNow for Microsoft Teams

Servicenow Doc: Create a bot in Microsoft Teams 

Conversational integration with Microsoft Teams - installation, FAQ, and troubleshooting

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Integrate ServiceNow with Microsoft 365: A step-by-step guide
Integrate ServiceNow with Microsoft 365: A step-by-step guide
youtube.com/watch?v=oLqZav4eZfc
Learn how to integrate ServiceNow with Microsoft 365 to enhance employee self-service and productivity, while fostering agent collaboration and efficiency. In this webinar, we'll walk you through connecting the two platforms with a hands-on setup demo. Ensuring you are ready to integrate Employee
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