Text color of "How can we help" in Employee Center portal
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3 weeks ago - last edited 3 weeks ago
I can't seem to find where the color is controlled for this. It was part of the Branding Editor in the Service Portal Configuration for the Service Portal (SP), but everything feels overcomplicated with the Employee Center portal.
The Branding Editor page for ESC doesn't modify anything on the page when altered. I don't see a Tag text variable or any other variable for it in the theme. I've tried the widget, but there are no color options.
Any help is appreciated. Thank you!
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3 weeks ago
Hi @PLakin1
If you look into you developer instance, this is the record setting the color (Remember to change to URL): https://devXXXXXX.service-now.com/sp_instance_ais.do?sys_id=199aecc4c7a83110b1c6677703c26078
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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3 weeks ago - last edited 3 weeks ago
I appreciate the assistance, but I've been there and changed the CSS without success so far. There appears to be a higher CSS code overriding the widget that I'm having trouble overriding from the widget:
<h2 class="text-center text-4x m-b-lg sp-tagline-color sp-search-heading ng-binding" ng-bind="options.title">How can we help?</h2>
I'm not a CSS expert, but I can't seem to override the sp-tagline-color no matter what I try and I'd prefer not to change the entire theme for one line on one page. Why do these QoL changes appear to have an ! in front?
PS: I'm opening a vendor ticket. I'd still appreciate assistance as this is unlikely to get a response quickly since it's non-vital. If no one comes up with a solution I'll report back with what I find.
